14 Great Reasons to Call Us First
American Home Handyman...
... is built around ultimate customer care and service.
You have 14 good reasons to Choose Us
From our business structure to our customer care policy we are all about making your next home repair, improvement or modification as pleasant and fulfilling as possible. At American Home Handyman, premier customer service with quality results is our goal. Our relationship with each client, and our conduct in the community in which we live and work, is our foundation for success.
1. We are EXPERIENCED
Our trade expertise combined with our 40+ years of home repair, maintenance and remodeling make us the perfect answer to your current projects. American Home Handyman traces its roots back to the years following WW2 and boasts three generations of multi-trade craftsmen.
2. We are COURTEOUS
There is nothing more uncomfortable than dealing with a grumpy, ill-mannered service person. Simple courtesy is a form of respect that every customer should expect and receive. At American Home Handyman we guarantee you will be treaed with the utmost courtesy and respect.
3. We are EFFICIENT
We use the best products, supplies and techniques to ensure the most efficient completion of your project and the long-term durability of your investment. Your money is hard earned. When you invest it into your home it should bring results that endure a proper amount of time. At American Home Handyman we believe that if we can fix your faucet properly to last, then you will know you can trust us with your next project as well.
4. We are RELIABLE and PROMPT
We keep our word and we hate being late! And we know how annoying it is to be waiting at home for service. There are only a couple reasons why we are ever late; 1. a personal or family emergency or serious illness; 2. a serious problem with a customer's project scheduled prior to yours on the same day. We know that promptness is important to any business service. If we are going to be late we take the time to call you to let you know.
5. We are TRANSPARENT
We make every effort to ensure that you know exactly what your investment will be before we go forward with any work. This includes a clearly written diagnosis of the project and proposed costs. We will be up front with you about costs, fees, the possible challenges of your project, your options, estimated time, and also - any mistakes we may make. We do not hide costs and spring them on you later. We work hard to deliver results without surprises. If an unforeseen cost does arise during the project, a clear work-change order will be prepared for your review and consent.
6. We are FLEXIBLE
In a perfect world we would all have a perfect home life schedule. At American Home Handyman we understand the challenges of juggling home life schedules. We will do everything in our power to work around your schedule to your convenience. Call us with your particular scheduling needs.
CALL US TODAY (724) 771-3912
7. We are ORGANIZED
Disorganization on a jobsite is dangerous, stressful and inefficient. A single nail left protruding from a board during a project can send someone to the hospital. We keep our jobsite organized and clean to ensure safety and reduce stress on you and your home. And we believe that the few extra minutes it takes to organize as we go along is well worth the time to ensure efficiency and a properly finished product.
8. We are CREATIVE
We are much more than a few technicians with a truck and a toolbox. We can draw on 40+ years of design & renovation experience to offer you creative and aesthetically pleasing solutions. We can explain the variety of materials, finishes and products available to you as you make choices before and during your project.
9. We stress SAFETY - Yours and Ours
Modern building materials and supplies often require special handling during delivery, storage and installation in order to ensure the safety of the installer and the homeowner. Our technicians are experienced at handling and applying these supplies with your utmost safety in mind. We take safety issues seriously.
10. We strive for YOUR SATISFACTION
We stand behind our work with your satisfaction in mind. It's simple - if you are not satisfied with your project we will do our best to meet your wishes. Our goal is to earn your confidence in order to establish a lasting service relationship.
11. We are ACCOMPLISHED at CUSTOMER SATISFACTION
We have many satisfied customers who love our work and testify of our integrity, experience and skill. In 2015 we received the Angie's List Super Service Award as an Angie's List A-Rated company. We are proud of our service record and would be happy to have you as our next satisfied customer.
12. We understand SECURITY
Your peace of mind is important to us. Our tradesmen carry American Home Handyman cards for identification. American Home Handyman vehicles display our company logo and each American Home Handyman technician undergoes a complete background check with clearances.
13. We are FULLY INSURED
When we say that we are fully insured we actually mean it and will show you proof of it any time you request. We are fully insured for liability and our vehicles are also fully insured.
14. We are LOCALLY OWNED
The people of American Home Handyman live and work right here in your neighborhood. We care about our reputation and the well-being of our communities. We are not a franchise. That means our costs to you are kept low because we do not add in any costly franchise fees that other services must charge. And when you call us you will not be talking to a national answering service - you will be connected to someone who lives here.
CALL US TODAY (724) 771-3912
Our Pledge
1. We will treat you and your home with honor and respect.
2. We will strive to give you the best quality service for the best price.
3. We will do everything in our power to arrive on time or call if running late.
4. We will communicate with you before, during and after your project.
Dedicated to Frank
Mr. Frank Laero Sr., company founder, used his WWII GI Bill following his honorable service from the US Navy to train for the trades. In 1978, Frank's eldest son, Jim, took over the family business. Jim renamed the company, American Home Handyman, in honor of his father's love, dedication and service to his country.
Our Approach
Do unto others as you would have them do unto you.
Beloved, if God so loved us, we also ought to love one another.
This is my commandment, that you love one another as I have loved you.
Greater love has no one than this, that someone lay down his life for his friends.